Real Impact. Real People
Every day, Heading Home helps individuals and families move from crisis to stability. We work to prevent and end homelessness before it begins.
Who We Serve (FY25 Stats)
8,104
clients
3,156
households
Total clients in Shelter and Supportive Housing Program:
4,043
(+62.5%)
Total clients in Shelter and Supportive Housing Program:
4,043
(+62.5%)
Adults
1,950
(+66%)
Children
2,093
(+60%)
(average age of a child in a Heading Home program is 8 years old)
1,077
(+366%)
clients successfully diverted from entering shelter
496
(+156%)
households placed out of homelessness
Building Brighter Futures
For 20 straight years
90%
of clients retained permanent housing
94%
of clients retained permanent housing over the past year
96%
of families exiting shelter retained permanent housing over the past year
43
communities supported
across Eastern Massachusetts
Family Shelter Services
Served
2,498
clients in 806 families over the past year
Family Shelter Services placed a total of
220
households out of Emergency Assistance
Shelter, a 42% increase from FY24
Adults Served:
1,054
Single Parent Household:
69.9%
(563 households)
Children Served:
1,444
Supportive Housing Services
Domestic Violence History:
28%
of the clients served (161)
Retention rate for Supportive Housing
Services was
94%
Served
579
clients in 377
households
households
Length of Stay:
4
years
(1,470 days)
Supportive Housing Services placed a total of
192
clients
(109 households) into PSH
Be Part of the Impact
Be Part of the Impact
Your support helps create stability, expand access to housing, and build a future where homelessness is no longer a reality for our communities.
