Real Impact. Real People
Every day, Heading Home helps individuals and families move from crisis to stability. We work to prevent and end homelessness before it begins.
Who We Serve (FY26 Stats)
9,210
clients
3,373
households
Total clients in Shelter and Supportive Housing Program:
5,834
(+44%)
Total clients in Shelter and Supportive Housing Program:
5,834
(+44%)
Adults
2,714
(+39%)
Children
3,120
(+49%)
(average age of a child in a Heading Home program is 8 years old)
239
households successfully diverted from entering shelter
680
households placed out of homelessness
Building Brighter Futures
For 21 straight years
90%
of clients retained permanent housing
96.7%
of clients retained permanent housing over the past year
98.3%
of families exiting shelter retained permanent housing over the past year
43
communities supported
across Eastern Massachusetts
Family Shelter Services
Served
2,698
clients in 881 families over the past year
Family Shelter Services placed a total of
304
households out of Emergency Assistance
Shelter, a 38% increase from FY25
Adults Served:
1,197
Single Parent Household:
74.6%
(657 households)
Children Served:
1,501
Supportive Housing Services
Domestic Violence History:
35%
of the clients served (195)
Retention rate for Supportive Housing
Services was
96.7%
Served
555
clients in 355
households
households
Length of Stay:
4.6
years
(1,696 days)
Supportive Housing Services placed a total of
67
clients
(37 households) into PSH
Be Part of the Impact
Be Part of the Impact
Your support helps create stability, expand access to housing, and build a future where homelessness is no longer a reality for our communities.
